Vecno Shipping Policy

When you place an order with Vecno, you’re not just paying for the product alone. Your payment covers the entire journey from start to finish, including: 

• Shipping Costs 

• Applicable Taxes 

• Customs Clearance Fees 

• Final Delivery to Your Doorstep 

This means that the price you see at checkout is the total amount you’ll pay for your order, with no surprise charges upon delivery. We believe in transparency and want to ensure our customers have a clear understanding of costs upfront, providing a seamless and hassle-free shopping experience. 

Shipping Timeframe 

The shipping process typically takes 7 to 15 working days to complete. Please note that this timeframe may vary due to factors such as product availability, customs clearance, and delivery destination. 

Rest assured, we are committed to keeping you informed every step of the way with timely updates and tracking information.  

Delivery Delay Compensation 

If your order takes more than 20 business days to arrive, you are eligible to claim a LKR 3,000 – 5,000 Store Credit as a gesture of our commitment to timely service.